When troubleshooting the issue of your Wyze Battery Cam Pro not recording to the SD card, it is essential to start with the SD card itself. Here are some steps to ensure the SD card is compatible and properly set up:
- Ensure the SD card is compatible with the Wyze Battery Cam Pro by using microSD cards from reputable brands like SanDisk or Samsung.
- Opt for SD cards with a capacity ranging from 8GB to 128GB for optimal performance.
- Choose a Class 10 or higher SD card to ensure smooth recording operations.
- Format the SD card using the Wyze app by navigating to Device Settings, selecting Storage, and choosing the Format option.
| Feature | Wyze Battery Cam Pro | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Model | Wyze Battery Cam Pro | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Camera Resolution | 2K | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Field of View | 130° | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Night Vision | Yes, up to 30ft | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Audio | Two-way audio with built-in speaker and microphone | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Storage | 32GB microSD card (not included) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Power | Rechargeable battery or wired power | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Connectivity | Wi-Fi (2.4GHz only) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Dimensions | 2.95 x 2.95 x 5.04 inches | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Weight | 0.75 pounds | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Operating Temperature | -4°F to 122°F | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| IP Rating | IP65 weather-resistant | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| App Compatibility | Wyze app (iOS and Android) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Price | $59.99 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Verify Wyze Cam Pro Settings
To make sure that your Wyze Cam Pro is configured correctly for recording to the SD card, check and adjust the following settings:
- Enable Continuous Recording in the Wyze app under Device Settings.
- Extend the Recording Length option to the maximum duration (12 minutes) in the Event Recording settings.
Rule Out Wi-Fi Issues
It is crucial to rule out any Wi-Fi-related problems that could be affecting the camera’s ability to record to the SD card:
Learn more about Wyze Battery Cam Pro Battery Life: How to Extend It
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- Verify that the Wyze Battery Cam Pro is connected to a stable Wi-Fi network.
- Check the Wi-Fi signal strength within the Wyze app and consider resetting your router if connectivity issues persist.
Inspect Physical Obstructions
Physical obstructions around the Wyze Battery Cam Pro can hinder its recording functionality. Take the following steps to ensure there are no obstructions affecting the camera:
- Ensure that the SD card slot is free from debris or damage by cleaning it with a cotton swab or compressed air.
- Check for any obstructions near the camera lens or microphone and remove them to clear the camera’s view and sound reception.
Power Cycle the Device
Performing a power cycle on the Wyze Battery Cam Pro can help resolve recording issues:
- Disconnect the camera from power by removing the battery or unplugging the power adapter.
- Wait for a few minutes before reconnecting the device and check if the SD card is now recognized for recording.
Software Updates
Keeping the Wyze Battery Cam Pro firmware up to date is essential for optimal performance:
- Check for firmware updates in the Wyze app under Device Settings and install any available updates that can enhance the camera’s functionality.
Factory Reset
If all other troubleshooting steps fail, consider performing a factory reset on the Wyze Battery Cam Pro:
- Press and hold the setup button on the camera’s bottom for 10 seconds until the status light flashes red.
- Reconfigure the camera after the reset and check if it is now recording to the SD card successfully.
Contact Wyze Support
If you have exhausted all troubleshooting options and the issue persists, do not hesitate to reach out to Wyze customer support for further assistance:
- Wyze Phone Number: 1-800-277-0971
- Wyze Website:Wyze Support
By following these troubleshooting tips, you can hopefully resolve the issue of your Wyze Battery Cam Pro not recording to the SD card effectively.
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Frequently Asked Questions
Question 1
Why is my Wyze Battery Cam Pro not recording to the SD card?
Answer 1
There could be multiple reasons for this issue. It could be a problem with the SD card itself, an issue with the camera settings, or a compatibility problem. Let’s troubleshoot to identify the specific cause.
Question 2
How can I check if the SD card is properly inserted in the Wyze Battery Cam Pro?
Answer 2
Make sure to power off the camera before inserting or removing the SD card. Once inserted, power on the camera and access the settings in the Wyze app to check if the SD card is recognized.
You can find more information on Wyze Battery Cam Pro Manual: Your Complete Guide
Question 3
What should I do if the Wyze Battery Cam Pro still doesn’t record to the SD card after troubleshooting?
Answer 3
If the issue persists, try formatting the SD card to FAT32 or exFAT and reinsert it into the camera. Additionally, make sure the Wyze app and camera firmware are up to date.
Question 4
Can the Wyze Battery Cam Pro record to the SD card and the cloud simultaneously?
Answer 4
Yes, the Wyze Battery Cam Pro can be set up to record to both the SD card and the cloud. This redundancy ensures that your footage is securely backed up.
Question 5
Is there a limit to the storage capacity of the SD card that the Wyze Battery Cam Pro supports?
Answer 5
The Wyze Battery Cam Pro supports microSD cards up to 32GB in size. Make sure to use a high-quality, Class 10 microSD card for optimal performance.
Read more on Wyze Battery Cam Pro Charging: Tips for Best Results
Karim 
Bilal